More than a month after U.S. Sen. Sherrod Brown demanded answers from the head of the U.S. Postal Service on ongoing mail thefts and delays, he said he received nothing but silence. Now, he's sending out a second letter to the United States Postal Service Board of Governors to say action must be taken.

"This head of the postal service who came from three to four years ago has done major damage to the postal service," Brown, D-Ohio, said. "(Postmaster General Louis) DeJoy has an arrogance that is second to none."

Brown said he sent the original letter after receiving constant complaints from his 12 million constituents in Ohio. Columbus mom Angel Rodriguez has called Sen. Brown's office multiple times.

"They're all with their hands in the air saying, 'I don't know,'" said Rodriguez.... Read More: FOX45