Baltimore, MD - Feb. 10, 2025 -  Leadership at Baltimore Gas and Electric acknowledged frustration felt amongst ratepayers amid increasing bills.

WBAL-TV has reported extensively about BGE's rate hikes and the assistance being offered for some customers regarding their bills.

On Friday, 11 News spoke exclusively with BGE's president and CEO, Carim Khouzami, who said he understands people are concerned about utility costs, especially with prices rising across other necessities. He said the cold months in December and January led to higher demand for heat and higher costs.

"The reason the usage is so important is the usage directly impacts three portions of the bill," Khouzami explained. "It impacts the distribution portion of the bill, that's the piece of the bill that BGE controls. This is for our investments to ensure that safe and reliable service is had by our customers. It impacts the supply portion of the bill. This is the portion of the bill that even though it's on the BGE bill, it's dollars that go to the people who produce the electricity and natural gas. And, in fact, not only was the quantity up, but the price for those was up for those also about 30% this year versus last because it was a much higher demand for their product."... Read More: WBAL TV