BEAR MOUNTAIN (VINnews) — In today’s day and age, as technology gets more and more sophisticated, the situations in which we find ourselves at a technological disadvantage are becoming increasingly rare.

That’s why the communities in Rockland and Orange Counties have been trying to figure out why Verizon is not heeding their request for a much needed cellular tower to provide service for the Bear Mountain area along the Palisades Interstate Parkway.

This has been a critical safety issue cited by community leaders for the past 25 years. Kiryas Joel Hatzalah often would send ambulances to that area for emergencies, but once they arrive it is often next to impossible to identify the caller, since there is no cell service.

Local lawmakers and EMS personnel gathered at the Anthony Wayne Recreation area on Thursday to drive their message home, reports MidHudsonNews.

State Senator David Carlucci (D, Nanuet), said enough is enough. “We are asking Verizon to put people before profits. They have had approval for almost two years to build a cell tower, to have coverage here in Harriman State Park and the Palisades Interstate Parkway and still they drag their feet,” he said.

Senator James Skoufis (D, Woodbury) recounted an experience during which he was directly affected by this issue. His car had once broken down in that area, and he was forced to hitchhike from the parkway to Woodbury, because there was no service. “That is emblematic of how important this real basic issue is to thousands of people who live in our area,” he said.

Tuxedo Volunteer Ambulance Corps President John Kilduff said it is “a disgrace that this dead zone has been here for such a long time over an expansive area.”

Debbie Vobroucek, of the Woodbury Community Ambulance, echoed the message of Kiryas Joel Hatzolah. “You can only imagine how delayed this can get,” she said. “It’s really horrible, but there have been times we’re driving up and down Route 6 and the Palisades Parkway, 293, looking for somebody.”

Woodbury Town Supervisor Frank Palermo called the issue “a matter of life and death.”

News 12 reached out to Verizon concerning this issue, who say it’s working with the Parkway Commission to improve coverage in the area.