Baltimore Jewish Life

Guest Experience Coordinator

Liylah

At Liylah, our mission is to empower women by offering couture, figure-flattering styles that let them rent the dress and own the night. We believe in creating an inclusive and welcoming environment where every customer feels confident and beautiful in their chosen attire.

About the Position

Liylah is hiring a Guest Experience Coordinator. In this unique opportunity, you will play a pivotal role in ensuring an exceptional communication and customer experience while managing the front of house operations. Your enthusiasm for fashion and commitment to delivering outstanding service will be instrumental in assisting women to discover their perfect gown.

Responsibilities:
- Manage the entire front of the house, including greeting and assisting customers.
- Transforming online experiences into sales opportunities.
- Efficiently handle incoming calls, emails, and inquiries with professionalism and a customer-centric approach.
- Maintain an organized schedule, coordinating appointments, and ensuring seamless operations at the front desk.
- Collaborate with the back of house staff to ensure a cohesive and streamlined experience for our clients.

Qualifications:
- Outstanding written and verbal communication skills.
- Exceptional organizational skills with a keen eye for detail.
- Confident, articulate, and possesses excellent time management abilities.
- Passion for fashion and a genuine interest in helping women discover their ideal style.
- Proven ability to work in a fast-paced environment while maintaining a positive attitude.

Hourly pay based on experience and commission.

Join our team and be a part of making special occasions unforgettable for our clientele! Call 443-228-6621 or email elise@talintconsulting.com for more information or to apply.