The fifth-grade students were headed to Richmond, Virginia for a field trip
Delta Air Lines took their customer service to sky-high heights last week when they chartered a special plane for 41 fifth-graders left stranded in an Oklahoma airport.
The group of fifth-graders and chaperones from James L. Dennis Elementary School in Oklahoma City were headed to Washington, D.C. for a field trip last week when American Airlines canceled their flight.
With no way to get to the east coast, the group was stuck at Will Rogers World Airport — until Delta ground agents reached out with a solution.
After contacting the airline’s Operations and Customer Center, Delta, with the help of Delta Connection partner Endeavor, was able to track down a spare airplane in Atlanta and send it to Oklahoma City, Delta spokesperson Drake Castaneda tells PEOPLE.
From there, the flight flew direct to Richmond, Virginia, which is not a route typically operated by either Delta or American Airlines. Read more at People