Baltimore City officials still attempting to recover from last week's RobinHood ransomware attack, but it could be weeks before the city regains control of its computer systems.
It has been a week since the initial attack that affected the city's computers, email and phones that remain shut down.
WBAL-TV 11 reports that, among other things, city use and occupancy permits are holding up. Portions of Cross Street Market set to open days ago remain dark. Real estate deals are also being held up in what's typically a busy season.
The hackers responsible for the cyberattacks have demanded $76,000 in Bitcoin to free the system, and Mayor Bernard C. "Jack" Young said that the city will not pay the ransom, even though that could be the less expensive option.
"No, we're not going to pay the ransom, and I can't go into specifics why we can't pay the ransom because it's an ongoing criminal investigation," Young said.
As the FBI and Secret Service continue to investigate while city IT workers try to fix the issue.
"As we have already established, this will be a multi-week restoration process," Young said.
On Tuesday, he said "experts from Virginia" are in Baltimore to assist.
Young said that he is hopeful to have the systems back up and running in three weeks. However, that is not a guarantee.
All city employees are still unable to access their computers, and city residents cannot pay their bills electronically.
Residents are required to either mail in their payments to the city or head downtown to pay in person with either money orders or checks.